Osaka Excel Hotel Tokyu

Firstly, I want to start this review with some context. I’m not normally a big reviewer, however, I recently spent 30 nights in Japan, and the reviews on hotels were helpful for me when I was planning my trip, so if my experience helps the next person then great! Together my partner and I visited 32 different parts of Japan, staying in 19 hotels, giving me (I think) a good basis for my review. We stayed in Osaka for 5 nights, using it as a base to explore Nara & Kobe. The Osaka Excel hotel was a brilliant hotel in a vibrant, exciting and fun city. The hotel is close to the tube network, meaning it's possible to explore the city really easily. It's a great location for exploring on foot too, with Dōntonbori, Namba and other popular locations in Osaka all within 30mins walk. The hotel is in a very safe area, which was quiet at night. There are two lifts to get you to the rooms, but we didn't ever have to wait too long for them so it wasn't an issue for us, however may be annoying at busy times - not that we experienced this at all. We also used the laundry facilities at the hotel, our clothes were clean but they didn't really dry - we had to air them in our room (this wasn't too much of an issue as we had time here for them to dry!). The room was comfortable, a good size, with a nice shower and bath, we had space to open our cases and the bed was a good size. It was a really great hotel to base ourselves in for our time in Osaka - which ended up being our favourite city of the trip! We would stay here again - it was everything you need for a hotel base!

Beautiful hotel in a convenient location. Great view from my room. Big soaking tub was wonderful after a long day of walking and exploring the city.

Good location and public transport accessibility. The district was relatively calm and not as crowded as Osaka/Umeda stations area but we could find very good shops and restaurants.

We are staying in room 527. We extended our stay directly at the reception for 2 more nights due to a personal injury. We want to praise the hotel staff for doing an amazing job at accommodating us, and for providing us with every single thing we needed, while doing everything with a smile and wholeheartedly! One of us got injured while exploring the city, and one of the receptionists (can’t remember her name, sorry🙏), was quick to act and check which hospital is the nearest one to have an English speaking staff that can help us, and she even gave us a wheelchair and escorted us downstairs and got us a taxi, and then every time we passed near the reception she smiled and said hello. We thank her for everything and we want her to know that she is an amazing person! The room was very clean and equipped with everything you could ever imagine, the variety of the food was amazing, the staff is super polite and always greets you, and makes sure that everything is to your liking! We will definitely come back when we will be in Osaka again!❤️

Great location, close to Hommachi station although the path to get to the right/closest exit is very convoluted and there are no stairs as per usual so I would recommend sending your luggage or be prepared to lift/carry your luggage.