Very nice and calm area of Osaka but only a few minutes by foot to see the Dotonbori district with food, visit Amerikamura on the way. There is also a metro station directly to Osaka castle 2 minutes from the hotel. We were able to do laundry in the hotel which was great and not too expensive. The staff was very polite.
Victor
ספטמבר 2024
Firstly, I want to start this review with some context. I’m not normally a big reviewer, however, I recently spent 30 nights in Japan, and the reviews on hotels were helpful for me when I was planning my trip, so if my experience helps the next person then great! Together my partner and I visited 32 different parts of Japan, staying in 19 hotels, giving me (I think) a good basis for my review. We stayed in Osaka for 5 nights, using it as a base to explore Nara & Kobe. The Osaka Excel hotel was a brilliant hotel in a vibrant, exciting and fun city. The hotel is close to the tube network, meaning it's possible to explore the city really easily. It's a great location for exploring on foot too, with Dōntonbori, Namba and other popular locations in Osaka all within 30mins walk. The hotel is in a very safe area, which was quiet at night. There are two lifts to get you to the rooms, but we didn't ever have to wait too long for them so it wasn't an issue for us, however may be annoying at busy times - not that we experienced this at all. We also used the laundry facilities at the hotel, our clothes were clean but they didn't really dry - we had to air them in our room (this wasn't too much of an issue as we had time here for them to dry!). The room was comfortable, a good size, with a nice shower and bath, we had space to open our cases and the bed was a good size. It was a really great hotel to base ourselves in for our time in Osaka - which ended up being our favourite city of the trip! We would stay here again - it was everything you need for a hotel base!
Charleigh
אוקטובר 2024
Good location and public transport accessibility. The district was relatively calm and not as crowded as Osaka/Umeda stations area but we could find very good shops and restaurants.
Courcelles
ספטמבר 2024
The room was really quite spacious, far larger than the others I stayed in in Japan. The separate toilet and shower/wet room was a nice feature. The space for hanging clothes and coats was helpful and the bed was very comfortable. The electric kettle was great for making coffee and tea and they also provided bottled water. Our room had a great view of the area. We declined basic room refresh and fresh towels the first two nights as the hotel says they donate to an environmental cause if you don't require that service. The location was perfect for walking to dinner and shopping, as well as connecting to transportation. It couldn't have been better!
Laura
ינואר 2025
We are staying in room 527. We extended our stay directly at the reception for 2 more nights due to a personal injury. We want to praise the hotel staff for doing an amazing job at accommodating us, and for providing us with every single thing we needed, while doing everything with a smile and wholeheartedly! One of us got injured while exploring the city, and one of the receptionists (can’t remember her name, sorry🙏), was quick to act and check which hospital is the nearest one to have an English speaking staff that can help us, and she even gave us a wheelchair and escorted us downstairs and got us a taxi, and then every time we passed near the reception she smiled and said hello. We thank her for everything and we want her to know that she is an amazing person! The room was very clean and equipped with everything you could ever imagine, the variety of the food was amazing, the staff is super polite and always greets you, and makes sure that everything is to your liking! We will definitely come back when we will be in Osaka again!❤️
Liad
מרץ 2025
- Delicious breakfast - Spacious room with window, able to get fresh air
Tinghang
מאי 2024
the hotel was easy to access from kansai airport, we took the nankai line (airport express) to namba-nankai and switched to the midosuji line - got to the hotel within an hour. the hotel was a short walk from exit 13 (stairs) / exit 18 (lift access) of hommachi station and about 15 min walk from the shinsaibashi area. the room was spacious and there was enough space to open 2 large luggages and 2 smaller carry-ons.
Rachael
ספטמבר 2024
Location of the hotel with respect to entertainment areas/ sight seeing locations. Found good places to eat and drink within the hotel area, Starbucks located downstairs on other side of the tower.
Brendan
פברואר 2025
The room was quite big for Japan standards and beds were very comfortable. The location was easily accessed by metro and walkable distance to the busy Dontonbori area. The street the hotel is on is relatively quiet at night compared to a few parallel streets over where there are covered shopping streets, ideal for souvenirs. Vending machines and laundry facilities are available on a couple of floors in the hotel.
Alice
אוקטובר 2024
Very nice hotel and decent location. Breakfast was quite good. Staff were mostly wonderful except for one not so nice experience.
Lazarus
אפריל 2025